30-Day Money Back Guarantee

Every purchase on our website is covered by a 30-day money-back guarantee starting from the day you receive your package.

If you are not satisfied with your order, you may request a return or refund within 30 days of delivery, subject to the following conditions:

• Condition of Item: Products must be unused, in original packaging, and in the same condition you received them.

• Return Shipping: Unless the product is defective or incorrect, the customer is responsible for return shipping costs.

• Defective / Wrong Items: If your item is defective, damaged, or incorrect, please contact us with photo/video evidence. We will arrange a replacement or full refund at no cost to you.

• Non-Refundable Items: Clearance items, gift cards, and certain personal-use products (e.g., pet grooming/hygiene items) are not eligible for return.

• Refund Process: Once your return is received and inspected, we’ll notify you and process the refund to your original payment method within 5–10 business days.